Frequently Asked Questions

Find answers to common questions about our mobile recharge services.

FAQ

Recharge Services

Questions about our recharge services and process.

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Payment & Billing

Information about payment methods and billing.

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Account Management

Help with account-related queries.

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Recharge Services FAQ

To recharge your mobile number, simply select your operator, enter your mobile number, choose the recharge amount, and complete the payment. The recharge will be processed instantly.

We support all major operators in UAE including Etisalat, Du, and Virgin Mobile. You can find the complete list on our operators page.

Most recharges are processed instantly. In rare cases, it may take up to 5 minutes. You'll receive a confirmation message once the recharge is complete.

Payment & Billing FAQ

We accept all major credit/debit cards, PayPal, and bank transfers. You can also save your payment methods for future recharges.

Yes, we use industry-standard SSL encryption to protect your payment information. We never store your complete card details on our servers.

Yes, if a recharge fails, we will automatically refund the amount to your original payment method within 24-48 hours.

Account Management FAQ

Click the "Register" button and fill in your details. You'll need to provide your name, email, phone number, and create a password.

Click "Forgot Password" on the login page, enter your email, and follow the instructions sent to your email address.

Yes, you can update your registered mobile number in your account settings. You'll need to verify the new number through an OTP.

Still Have Questions?

Our support team is here to help you 24/7.